Frequently Asked Questions
Find below answers to the frequently asked questions:Q: How can I sell a product that contains multiple files?
A: Put all the files into a single ZIP file.
Q: How do I receive the payment?
A: Your customers will pay always directly to your Paypal or Moneybookers email address, so you will get the money instantaneously and directly to your Paypal or Moneybookers account.
Q: Are there any charges or fees per download?
A: Our service doesn't apply charges or fees per sales/downloads. The only cost of our service is the package cost as mentioned in our price list. It's only a fixed monthly, half-year or yearly cost depending of the selected package. The starter package costs only us$5 per month.
Q: Is there a set-up fee?
A: No setup fee. No hidden fees.
Q: I need to offer a free download. Is this a possibility?
A: Unfortunately at the present moment we cannot host free downloads.
Q: Is there a bandwidth limit?
A: The bandwidth is unlimited: you can sell an unlimited number of products with any package.
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